Quality

It is a policy of Ramzi Abu Bshit Contracting Est. (RACON) to perform all activities in a manner that reflects a total commitment to quality. This means maintaining the highest standard of quality in all the products and services and dedication to the principal of maintaining highest levels of quality and integrity in communicating with people inside and outside of the company. It is also a policy of the company to prevent activities that would pose unreasonable risks to health, safety or the environment.

It is goal of RACON to encourage all employees to strive for individual excellence in their work and in their association with other people inside and outside of the workplace. The company strives to motivate the employees to achieve their excellence by providing leadership, training, proper material and facilities, and a cooperative environment. Managers are to Monitor Customer Satisfaction on a continuous basis, making appropriate adjustments and corrections, if problem occur. The Company’s mission is to continually improve our products and services to meet our Customer’s requirement, allowing us to thrive as a business and to produce a reasonable return on capital investment.

The Company vision is to provide products and services that meet or exceed our Customer’s expectation, by thoroughly evaluating their unique needs, and tailoring our products and performance to those needs.

The Company has designed and maintained an effective and economical quality program, covering both processes and products, which make data available to our customers that are suitable for determining compliance to establish product acceptance criteria and requirements of the contract. This is achieved by controlling all work operations and manufacturing processes, as well as, inspections and tests. The quality program was developed in coordination with all company administrative and technical processes, and applies to services provided by the company to the extent necessary to assure conformance to contractual requirements.

We are ISO certified.

- Ramzi S Abubshait